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Our Policies

It is our intention to provide relevant information to our candidates to enable them to make an informed decision. We are contactable via email 24 hours a day, if you need to speak to one of our advisers our office hours are 9am-5pm Monday – Friday where a qualified IAG member of staff will always be available.

Where EDLounge LTD is unable to provide you with the necessary information we will provide you with the advice and guidance as to who will be able to offer such information.

We will signpost you to providers that specialise in the particular field of expertise that you seek assistance.

Efforts shall be made to ensure that they hold the relevant qualifications in the field of expertise that you require.

All members of our team shall have the necessary experience and the relevant qualifications to support your needs. Where required fellow members of EDLounge LTD will assist, ensuring that you have the information, advice and guidance that you need.

We endeavor to establish links with other providers to ensure that you are provided with up to date information.

Your information will not be passed onto other providers unless your permission is given.

We believe that you remain our client at all times and will provide support during your work with the specialist, ensuring that you are provided with the necessary information and advice.

 



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