Business Admin

Standard Number:ST0070
Qualification Level:3
Course Duration:18 months + EPA
Qualification Achieved:Level 3 Business Administrator
Apprenticeship Category:     Business & Administration


Job Role

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own
progression towards management responsibilities.

The responsibilities of the role are to support and engage with dierent parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of the business administrator contributes to the efficiency of an organisation, through the support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness are required to allow the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, manage priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.


English and Maths must be completed at level two to enable completion of this standard – Do you hold a level two or equivalent qualification in English and maths?


The apprentice must be willing to work towards level two in English and maths, MUST complete before the endpoint assessment in order to achieve this qualification.


Module 1:Organisation
Module 2:Skills
Module 3:Stakeholders
Module 4:Relevant Regulation
Module 5:Policies
Module 6:Business Fundamentals
Module 7:Processes
Module 8:Environmental Factors
Module 9:IT
Module 10:Record & Document Production
Module 11:Decision Making
Module 12:Interpersonal Skills
Module 13:Communication
Module 14:Quality
Module 15:Planning & Organisation
Module 16:Project Management
Module 17:Professionalism
Module 18:Personal Qualities
Module 19:Managing
Module 20:Adaptability
Module 21:Responsibility
Module 22:     Mock EPA/Overview

Interested in learning more?

You can read more about this apprenticeship along with the standards here. If you are interested in the role, fill in the contact form below and we will be in touch with more information about what we have to offer.

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